Privacy Policy
1. OVERVIEW
This privacy statement (“Statement”) applies to information collected through the website located at www.braincare-dtc.com (“Site”) that is owned and operated by Peak Neuro Performance, LLC dba Braincare Performance Center – Denver Tech Center (“our,” we,” or “us”). We developed this Statement to explain our practices regarding the personal information we collect from you or about you on this website. While this Statement broadly describes the practices we have adopted in the United States, local laws vary and some jurisdictions may place restrictions on our collection, use, or disclosure of personal information. Our actual practices in such jurisdictions may be more limited than those described in this Statement to comply with local requirements.
By accessing or using our Site, or submitting information to us, or otherwise agreeing to this Statement, e.g. by agreeing to our Terms of Use, you understand and consent to our collection and use of your personal information as described herein.
2. WHAT PERSONAL INFORMATION WE COLLECT
Generally, you will know what personally identifiable information we collect from you through the Site because you will actively provide the information to us through a form or otherwise. We do not collect social security numbers or other sensitive information. We may collect the following personally identifiable information through the Site:
a. Inquiries
In order to provide you with information, products or services you request, we require certain information. This includes name, company name, email address, and other information you may choose to provide such as but not limited to your shipping address and payment information.
b. Web Technologies
In making our Site available, we collect personal information as described in Section 5 below.
3. HOW WE USE PERSONAL INFORMATION
We use the information we collect to identify the parties with whom we are interacting and to provide information, products and services. We may also use the information for statistical and/or marketing purposes, to improve our technologies and services, and to deliver promotional information. These uses are intended to enable us to present content and services in which we think you and others have interest.
We may add personal information provided to us to our contact databases for future e-mails, postal mailings, telemarketing and SMS text-messaging regarding site updates, events, products and services, and/or order status.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We do not share personal information with third parties for their direct marketing purposes. If we do share personal information in this way in the future, we will obtain your permission before doing so.
When we use third parties to assist us in processing your personal information, we may request that they comply with this Statement and any other appropriate confidentiality and security measures. However, we make no representation or warranty that such third party will so comply.
We may share personal information with third parties in certain circumstances, including as described in Section 5 below and when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. We may disclose personal information, as part of any merger, sale, transfer of company assets, or acquisition. We will take reasonable steps to assure that such information is treated in a manner consistent with this Statement. We reserve the right to release information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with our legal obligation.
5. USE OF WEB TECHNOLOGIES
Our Site uses a number of web technologies, including those described below, which help provide functionality to the site and provide information to us and our service providers. These technologies may collect personal information like your IP address over time and across different web sites.
Our site is hosted by GoDaddy and utilizes Google Analytics. For more information about the specific information collected by these services, please visit www.godaddy.com/legal/agreements/privacy-policy and www.google.com/policies/privacy/partners.
a. Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on the Site. We may link the information we store in cookies to personally identifiable information that you submit while on our Site. We use both session ID cookies and persistent cookies. A session ID cookie expires when a browser is closed. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Site. You can remove the persistent cookies by following the directions provided in your internet browser’s “help” file. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site will be limited.
b. Log Files
By default, our Site gathers information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We may use this information, which does not identify individual users, to analyze trends, to administer the Site, to monitor traffic around the site and to gather demographic information about our user base as a whole.
6. YOUR CHOICES
You have the following choices with respect to the personal information we hold about you. To protect your privacy and security, we may take reasonable steps to verify your identity before granting requests to access, alter, or delete your personal information.
a. Access or correct your personal information.
You can access or correct your personal information that we collect by requesting such access using the information provided in the Contact section below.
b. Delete your personal information.
You may ask us to delete your personal information at any time using the information provided in the Contact section below. Please note we may maintain some portions of your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.
c. Opt-out of web based tracking.
Since our Site uses third party technology (e.g., a cookie placed by Google Analytics) to collect information about your use of our Site, those third parties may provide advertising about products and services tailored to your interests. That advertising may appear either on our Site, or on other websites not operated by us. If you do not want third parties who collect information about your use of our services, you can opt-out of such at the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or the European Digital Advertising Alliance in Europe.
Please note that opting-out of behavioral advertising does not mean that you will not receive advertising. It will, however, exclude you from targeted interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.
Many analytics providers allow end-users to opt out of the retention of their information, including our third-party analytics providers. Please note that often, unless you create an account with the analytics provider, your choice to opt out applies only to the device from which you make the request, because the providers use cookies on that device to recognize your choice. If you get a new device, install a new web browser, update your browser, or otherwise erase/alter your browser cookie files you may clear the opt-out cookie. You may opt-out of tracking by our analytics provider at the following link: tools.google.com/dlpage/gaoptout.
7. DO NOT TRACK
When you use the Site, we may receive “do not track” requests from you, whether via signals from web browsers or other mechanisms. At this time, our Site does not respond to such “do not track” requests.
8. THIRD-PARTY LINKS
Our Site may contain links to other websites or apps. We are not responsible for the privacy practices or the content of these other websites or apps. You should read the policy statement of these others websites or apps to understand their policies. When you access a linked websites or apps, you may be disclosing private information. It is your responsibility to keep such information private and confidential.
9. SECURITY
When we ask for payment information, we protect it through the use of encryption during transmission, such as SSL (Secure Socket Layer). However, no method of transmission over the Internet is completely secure. Therefore, while we strive to protect personally identifiable information within industry standards, we cannot guarantee it’s absolute security.
10. CHILDREN
Our Site is not intended for or directed toward persons younger than 16 years old or the age of majority in their respective jurisdiction, whichever is older (“Children”). No information is knowingly collected or retained from Children, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Site. Children are not eligible to use the Site and Children are prohibited from submitting any personal information to us using the Site.
11. COMMUNICATIONS
Based upon the personally identifiable information that you provide us, we will communicate with you in response to your inquiries, to provide the products or services you request, and to manage your account.
We may send you messages, e-mails, postal mailings, telemarketing and SMS text-messaging regarding Site updates, events, products and services, and/or order status.
You consent to contact as described in this Statement. You may opt-out of marketing communications from us by responding to any such email and asking that you be removed from our marketing contact list. You may not opt-out of communications from us with respect to transactions or other ongoing relationships between us.
12. UPDATES TO THIS STATEMENT
We reserve the right to change this Statement at any time, so please review it carefully and on a regular basis. Any changes made to this Statement will be posted here. The date stamp at the top of the page represents the last day this Statement was updated, and this Statement is effective as of that date. If you have questions about changes to this Statement, you can contact us as specified in the Contact Us section below. Your access to or use of the Site after any updated Statement is posted constitutes your representation to us that you agree to and accept any updates to this Statement. If you do not agree to any such changes, your only option is to discontinue your use of the Site immediately.
13. CONTACT US
You submit questions or comments about this Statement or our privacy practices. Contact